Soter-Caïus DOVI DOTEGAN
MANAGER OF COMPANY B2S – France. Management of a Private Security and Security Company from June 2018-July 2020 Management of a large payroll of security guards Management of customer growth throughout the Gironde. Management and permanent satisfaction of my customers Development and deployment of the quality system within my company Management of processes, audits, all our security procedures etc. PRESIDENT OF THE COMPANY CEDRE4U – France. Management of a Private Security and Security Company from June 2015 to December 2020 Management of a large payroll of security guards Managing Customer Growth across the France Management and permanent customer satisfaction Development and deployment of the quality system within the company Management of processes, audits, all our security procedures etc. DEPUTY HEAD VERITAS NEW TECHNOLOGIES SA – Togo (Afrique) Management of a Telematic Company related to geolocation for 2 years 2010 – 2012 in Togo Implementation of a partnership contract with an Indian company Telematics4U in Bangalore Obtaining and managing a contract with a construction company in Togo with a large fleet (100 dump trucks) of car fleet with GPS / GPRS Implementation of procedures for the management and tracking of vehicles with GPS/GPRS Animation of a team of motivated and competent technicians. Signing of a partnership with a Senegalese money transfer company (WARI), salary domiciliation, payment of electricity bills and customer portfolio management for microfinance REGIONAL DIRECTOR – TITAN-AFRIC SA – Dakar (Afrique) Management of an Electronic Queue Management Company for 3 years 2009 – 2012 in Togo Déploiement au Togo, Benin, Sénégal, Congo, Mali, Guinée, Cote d’Ivoire d’un véritable outil d’aide à la décision, de satisfaction clientèle au sein des institutions bancaires des pays suscités Management d’une équipe motivée et dédiée à toutes les innovations technologiques. Mise en place d‘une Communication Globale à travers un Serveur pour une diffusion instantanée dans plus de 50 agences via la passerelle VPN (protocole informatique) Animation d’une Équipe de d’ingénieurs pour le développement de nos propres logiciels. General director – WORLD BUSINESS COMPANY – Togo (Afrique) Management d’une Entreprise dans la Finance et Micro Finance pendant 4 ans 2006 – 2010 au Togo Implementation of a partnership contract with Money Express for the transfer of Money Obtaining manual exchange approval from the BCEAO, DAKAR headquarters Implementation of regulatory procedures for the management of micro-finance Customer portfolio management for granting microcredit with strict management rules Animation of a team of motivated salespeople with performance obligations.
Partnership signed with all local banks for foreign currency exchange; General Director – SOTER SECURITE SERVICE- France Management and management of a security company for 5 years 2000 – 2005. Management of a payroll of more than 100 security guards Management of customer growth throughout France Management and permanent satisfaction of my customers Development and deployment of the quality system within my company Implementation of the ISO 9002 standard Management of processes, audits, of all our Security procedures, etc…. QUALITY CONSULTANT SAFORM – Construction company 1998 – 1999 Management of the company and writing of the Quality manual Management of non-conformities Awareness of the Quality approach QMS update System Audit SKILLS QUALITY MANAGEMENT Mastery of normative and regulatory references (ISO 9001 v2008,) Identification of the stages of a quality approach Adaptation of normative and/or regulatory requirements to the context of the company Design, planning, formalization and monitoring of quality action plans and specifications Performing quality diagnostics and internal audits Management of routine operations inherent in a quality management system (complaints, non-conformities) ANIMATION OF WORKING GROUP / TRAINING Mastery of modern communication and training tools Staff training and awareness of health and safety quality Management of customer audits and supplier audits MASTERY OF THE INFORMATION SYSTEM Observation, collection, analysis and synthesis of technical and organizational data Statistical quality control (metrology, measurement of customer satisfaction, management of non-conformities) Force of proposal for continuous improvement Guarantee of synergies with the environmental and/or safety management system COMPUTER SCIENCE Mastery of operating systems, Windows, Mastery of the Microsoft Office office suite (Word / Excel / Powerpoint / Outlook / Access / Project / Visio) as well as Open Office Very good computer skills (hardware and software) LANGUAGES: English: Fluent + technical French: Perfectly SECURITY MANAGEMENT Gestion des risques professionnels des ERP Plan d’amélioration de la sécurité du personnel Formation & sensibilisation aux risques Rédaction des documents sécurité légaux TRAINING TRAINING: TBS COMPANY MANAGEMENT TRAINING (TOULOUSE BUSINESS SCHOOL) SEPT 2015 – JUNE 2017 Become the French-speaking benchmark for General Management training, Access complex thinking (strategic approach, economic model) to decode your environment and know how to position your company. Affirm your entrepreneurial leadership (trust, cooperation, awareness) to get to know yourself better and know how to mobilize your employees, Acquire the transformative vision to innovate and know how to drive change. QUALITY TECHNICAL ENGINEERING DIPLOMA IN THE AEROSPACE AND SPACE INDUSTRIES PAUL SABATIER UNIVERSITY OF TOULOUSE III SEPTEMBER 1996 – JULY 1998 Quality Management and Assurance; Quality Assurance and Quality Audit (ISO 9000) – Statistics and Applications – Measurements Control and Testing – Supply and Production – Design Development and After Sales (ISO 9001), Functional Analysis, Value Analysis, FMEA Animation of Quality; Communication – Psychology – Psycho-sociology of Organizations – Ergonomics, Human reliability, integration of humans into automated systems. BTS – SENIOR TECHNICIAN IN ELECTRONICS AND INDUSTRIAL AUTOMATION TOULOUSE SEPTEMBER 1994 – JULY 1996 Gestion du système Electrique ; Electricité (système MKSA, RC/RL) – Electronique, Amplification – Logique – Informatique et Micro-informatique – Langages (Assembleur, Basic, Pascal ou C) Gestion du système Automatisé ; Asservissement ; Etudes de système bouclé, de Vitesse de Position.